The Lifestyle Practice Podcast For Dentists 36. Profitable Emergency Appointments
Apr 23, 2020
They highlight why emergency patients are high-value and worth prioritizing. Scheduling tactics and team mindset for handling urgent appointments are debated. Strategies to diagnose broadly and increase production during emergency visits are discussed. Tips for converting urgent visits into long-term patients and practice growth are shared.
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Get Emergency Patients In The Same Day
- Do prioritize and get emergency patients in the same day whenever possible.
- Schedule a full book and work emergencies in, or sacrifice a short lunch to hustle them in so they don't call another office.
We Work Emergencies Into A Full Schedule
- Justin and Steve both refused to block schedule spots and instead work emergency patients into full books.
- Their teams expected working emergencies in, setting patient expectations about short waits rather than turning callers away.
Choose Your Practice Pace Intentionally
- Insight: Your desired practice pace must match your skillset and decisions about busyness.
- You can choose a laid-back schedule only after building the skills and systems that create profitable, efficient days.