The a16z Show

The Stories and Code of Culture Change

Dec 7, 2019
Ben Horowitz, co-founder of Andreessen Horowitz and author of 'What You Do Is Who You Are,' dives into the complexities of company culture. He reveals how the smallest behaviors shape culture more than the loudest proclamations. The conversation highlights the paradox of corporate values, how empathy can redefine team dynamics, and the importance of storytelling in creating cultural virtues. Horowitz also discusses navigating ethical boundaries and the balance between individual strengths and cohesive cultural transformation.
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ANECDOTE

Netflix Streaming

  • Reed Hastings prioritized streaming over DVDs at Netflix, even when DVDs were 100% of revenue.
  • He kicked DVD leaders out of meetings to symbolize this shift, highlighting cultural principles over immediate profits.
ADVICE

The Power of Why

  • Emphasize the "why" behind actions to instill cultural values.
  • This helps employees understand the rationale and connect with higher principles.
ANECDOTE

Uber's Missing Ethics

  • Travis Kalanick defined Uber's culture strongly around competition.
  • However, he failed to define ethical boundaries, leading to problems like sexual harassment.
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