The Dentist Money Show | Financial Planning & Wealth Management #711: Why Most Dentists Hire Wrong and How to Fix It
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Nov 19, 2025 In this enlightening discussion, Bob Spiel, a dental consultant and co-founder of Hiring Pros, and Brighton Nield, a hiring specialist, unpack the art of intentional hiring in dental practices. They delve into the pitfalls of panic-point hiring that lead to team discord and stress. Highlighting the importance of defining an ideal associate avatar, they emphasize behavioral traits over just clinical skills. Valuable strategies for a structured onboarding process and fostering team success are shared, aiming to reduce high turnover and enhance practice culture.
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Use A 10–12 Point Vetting System
- Use a multi-point vetting process (surveys, behavioral interviews, assessments, references, background checks).
- Score candidates against the avatar with multiple reviewers to build quality assurance into hiring.
Design Onboarding And Retention
- Design an onboarding and retention plan with pre-onboarding steps and trust-building milestones.
- Coach owners to give early feedback and document clinical processes to build clinical and interpersonal trust.
Co-Create The Avatar With Your Team
- Build the avatar collaboratively by interviewing current staff and the owner and by using personality assessments.
- Ask team members about red flags and what would make the practice attractive to a candidate.
