Agentic AI Transforms Federal Mission at Scale

Today, we sat down with Paul Tatum, Executive Vice President, Global Public Sector at Salesforce, to hear how Salesforce can help federal agencies reach ambitious goals with Agentic AI.

By now, everyone has played around with AI, and possibly some agents. Viewed independently, they can dazzle. Unfortunately, the federal government expects action based on data.

If you isolate Agentic AI, you can fall into the trap of lacking the ability to scale, ensure security, and maintain control.

In those several weeks, notable technology leaders have jumped headfirst into some agentic offerings from new vendors. What is not reported is that many have jumped back out because of privacy concerns.

Salesforce can serve as the "adult in the room," enabling federal leaders to leverage agentic technology in a secure and compliant manner.

The good news: agents can connect just about everything. The bad news: agents can connect with everything. In the federal government, one needs trusted, mission-specific data through controlled interfaces.

During the interview, Paul provides insight into innovation and security while using Agentic AI in a federal environment. He envisioned future AI evolving from reactive to initiative-taking and personalized, potentially becoming a concierge for citizens.

Connect to John Gilroy on LinkedIn https://www.linkedin.com/in/john-gilroy/

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