FranklinCovey On Leadership Zack Kass: Thriving in an Age of Unmetered Intelligence
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Feb 17, 2026 Zack Kass, former OpenAI go-to-market leader and author on AI and the future of work, explores how abundant intelligence will reshape strategy, talent, and purpose. He contrasts incremental AI wins with exponential reinvention. He discusses cultural barriers to adoption, where to focus investment, and why human traits like agency, empathy, courage, and creativity will define leadership as cognition becomes abundant.
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Automation Forces A Purpose Reckoning
- Widespread automation forces societies to reexamine human purpose beyond economic survival.
- The transition will surface spiritual and existential questions, not just economic ones.
Align Mission Before Choosing AI Projects
- Separate mission from existing ways of working and decide what you will change to reach the mission.
- Target both incremental gains and bold exponential reimagining, then bifurcate workstreams accordingly.
Find High-Leverage, Compliant AI Uses In Banks
- Unpack regulatory myths and inspect data to find safe, high-leverage AI opportunities inside banks.
- Build or buy narrowly targeted systems when off-the-shelf products only deliver tiny incremental change.
