
HBR IdeaCast How the Pandemic Changed Talent Management (Back to Work, Better)
Aug 31, 2021
Johnny C. Taylor Jr., CEO of the Society for Human Resource Management and author of "Reset: A Leader's Guide to Work in an Age of Upheaval," explains how the pandemic is a reset moment for talent management. He delves into the accelerated trends of hybrid work, contract employment, and the importance of diversity and inclusion. Taylor stresses the need for leaders to adjust workplace policies and embrace innovative recruiting strategies, while also addressing employee expectations in today’s evolving work environment.
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Balancing Needs
- Balancing employee demands with financial stability is crucial.
- While employee well-being is important, profitability ensures job security.
Unionization
- Employers often believe direct communication is better than third-party involvement.
- Unions become less necessary when employers prioritize fair treatment and equitable pay.
Talent Management Innovation
- Talent managers need to be innovative in recruitment.
- Focus on characteristics like creativity, adaptability, and teamwork over degrees.


