
Web Design Business with Josh Hall 348 - How to Offer (and Sell) Conversion Rate Optimization with Leigh Scott
24 snips
Oct 14, 2024 Leigh Scott, founder of zainatain.com, brings her expertise in conversion rate optimization (CRO) to the forefront. She discusses the misconception that clients want just a pretty website, stressing that they seek effective sales machines. Topics include mapping client sales funnels, defining micro and macro goals, and measuring common CRO metrics. Leigh shares strategic practices for improving conversion rates, emphasizing the importance of ongoing client relationships and tailored CRO roadmaps to drive business growth. A must-listen for web designers!
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Prioritize Business Goals
- Start with business goals and strategy.
- Then, work backward to design a frictionless user experience.
Map Entire Customer Journey
- Users enter websites from various sources, not just the homepage.
- Optimize user journeys based on entry points like social media or organic search.
Focus on One Main Goal
- Identify one main business goal, even with multiple client objectives.
- Create subgoals and KPIs aligned with the primary goal for clear decision-making.
