WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace Ep. 280 - Trustworthy Leadership: Redefining Integrity in a Changing World
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Oct 27, 2025 Dr. Karen Mishra, a leader in business administration and co-author of books on trustworthy leadership, discusses how leaders can foster a culture of trust. She emphasizes the importance of reliability, openness, and compassion in leadership. Mishra shares powerful examples, such as leaders who prioritize employee wellness and openly communicate, which can enhance organizational loyalty and reduce turnover. She also highlights the correlation between trust and profitability, advocating for training leaders to effectively manage trust, especially in remote environments.
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Presence Built The GM Plant's Trust
- Bob Lentz stayed at his GM plant for 25 years and practiced consistent presence and accessibility.
- His daily walkarounds, open-door policy, and shared meals built credibility and morale.
Share Info To Create Ownership
- Share relevant financial and operational information to create ownership and accountability.
- Transparently explain costs and tie bonuses to performance to reduce careless behavior.
Lean Into Team Expertise
- Admit when you are not the expert and ask how you can support your team.
- Offer training and include experts in high-stakes work to signal competence and empower credibility.
