How to balance brand and demand without wasting budget or credibility

Many marketers are told they have to choose: brand or demand.More leads now, or long-term impact later.In this episode of Your CMO Mentor from The Marketing Meetup, Jessica Shapiro (CMO at LiveRamp, former marketing leader at Starbucks and SAP) explains why that framing is broken and what actually works instead.We get into how brand and demand feed each other, not fight for budget. Jessica shares real examples from global brands, honest lessons from leadership, and clear advice for marketers trying to get buy-in from CEOs and CFOs who want results now.You’ll hear: • Why brand and demand are a symbiotic system, not competing channels • What’s different (and what isn’t) between B2B and B2C brand building • How Starbucks used brand experience to unlock real demand growth • How to make the case for brand when leadership only asks for leads • What strong marketing teams do differently to align brand, demand, and salesThis episode is for marketers at any level who want to do thoughtful work, build credibility, and stop feeling like they’re fighting the same internal battle every quarter.Timestamps00:00 – Why brand and demand aren’t opposites06:38 – The skill every marketer should build early07:31 – Why storytelling separates good marketers from great ones10:02 – The truth about mentors12:13 – Career advice from Microsoft16:13 – Why failure matters more than early wins18:53 – Brand vs demand26:40 – How to get CEOs and CFOs on board29:17 – Starbucks brand experience → demand growth32:29 – How to structure teams35:02 – How to fuel everyday collaboration36:29 – Budgets & 60/40 rule41:13 – “My CEO only wants leads”: how to navigate that conversation43:59 – One thing every marketer should practice more👉 Follow us for thoughtful marketing conversations @themarketingmeetupSubscribe to borrow the brain of one of marketing's brightest brains every week!