Talking Roadmaps How to hire a great product operations team? | Jessica Soroky
Sep 12, 2025
Jessica Soroky, S. Director of Product Ops and Chief of Staff, dives into the art of building great product operations teams. She discusses the vital role of adapting to change and fostering experimentation within teams. Soroky emphasizes effective hiring strategies that prioritize skill sets over experience, along with the importance of mentorship. The conversation also highlights the essential integration of product operations with program management and the critical need for data-driven approaches in decision-making. Tune in for valuable insights into enhancing product functions!
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Separate Program And Product Ops Roles
- Split product ops into program management and product ops roles when possible.
- Use program managers to run PDLC execution and product ops to drive cross-product insights and enablement.
Combine Program Management With ProdOps
- Marry program management and product ops under one leader when possible.
- Co-located teams accelerate experiments, process rollouts, and company-wide change management.
ProdOps Helps GTM And Leadership First
- Product ops helps many stakeholders but often starts by fixing go-to-market gaps.
- CPOs then benefit from aggregated data; PMs gain efficiency afterwards.