
Real Leaders Podcast Ep. 526 Garry Ridge, Chairman Emeritus of the WD-40 Company & Best Selling Author
21 snips
Sep 5, 2025 In a captivating conversation, Garry Ridge, the Chairman Emeritus of WD-40 and bestselling author, reveals the secrets behind cultivating a thriving workplace culture. He emphasizes the principles of servant leadership, showcasing how genuine connections and coaching boost team morale. Ridge shares his insights on intentional leadership, highlighting self-awareness and reflective practices as keys to positive culture. He also discusses innovative employee incentives that prioritize collaboration, all while advocating for a people-first approach amidst organizational challenges.
AI Snips
Chapters
Books
Transcript
Episode notes
Replace Bonuses With Growth Rewards
- WD-40 used annual guidance plus internal financial metrics and a 'growth reward plan' instead of bonuses.
- The plan tied meaningful pay to growth and aligned employees with shareholders.
Survey Scores That Prove Engagement
- WD-40 ran annual employee surveys with ~98% participation and reported near-universal clarity and coach respect.
- High scores showed people knew how their work contributed and felt their coaches helped them win.
Choose Care Over Public Shaming
- When someone behaves poorly, step aside and ask 'Are you okay?' to surface drivers and preserve dignity.
- Authentic connection starts with simple caring questions and reduces public shaming.







