Real Leaders Podcast

Ep. 526 Garry Ridge, Chairman Emeritus of the WD-40 Company & Best Selling Author

21 snips
Sep 5, 2025
In a captivating conversation, Garry Ridge, the Chairman Emeritus of WD-40 and bestselling author, reveals the secrets behind cultivating a thriving workplace culture. He emphasizes the principles of servant leadership, showcasing how genuine connections and coaching boost team morale. Ridge shares his insights on intentional leadership, highlighting self-awareness and reflective practices as keys to positive culture. He also discusses innovative employee incentives that prioritize collaboration, all while advocating for a people-first approach amidst organizational challenges.
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ANECDOTE

Replace Bonuses With Growth Rewards

  • WD-40 used annual guidance plus internal financial metrics and a 'growth reward plan' instead of bonuses.
  • The plan tied meaningful pay to growth and aligned employees with shareholders.
ANECDOTE

Survey Scores That Prove Engagement

  • WD-40 ran annual employee surveys with ~98% participation and reported near-universal clarity and coach respect.
  • High scores showed people knew how their work contributed and felt their coaches helped them win.
ADVICE

Choose Care Over Public Shaming

  • When someone behaves poorly, step aside and ask 'Are you okay?' to surface drivers and preserve dignity.
  • Authentic connection starts with simple caring questions and reduces public shaming.
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