Carolyn Hilbig and Manette Norman - Psychological Safety

In this week's episode, Gillian talks to Carolyn Hilbig and Manette Norman. Together they have developed a psychological safety playbook.  

The book is a practical guide for implementing psychological safety in the workplace based on their own experiences and those of their clients.

Both Caroline and Manette's ambition is to create psychologically safe workplaces around the globe.

What is psychological safety? 

Team psychological safety is a shared belief held by members of a team that it's okay to take risks, to express their ideas and concerns, to speak up with questions, and to admit mistakes, all without fear of negative consequences. ( HBR) 

Psychological safety is a cornerstone of inclusive leadership. Teams that feel more psychologically safe are more innovative, productive, and resilient.

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