The CXWG2020 & "The Customer Experience Playbook" with Jonathan Daniels - S1E1

Jonathan Daniels is very well known in the CX world.

He is the author of the book "The Customer Experience Playbook"

He is dedicating his time co-creating, training and coaching organisations and leaders, giving practical tips on becoming customer-centric.

• Cofounder of cx-brussels

• Director of cx-centric.com

• Director of daniels-solutions.com