The Bootstrapped Founder

286: Asia Orangio — Crafting a Growth Blueprint for Emerging Startups

37 snips
Jan 17, 2024
Asia Orangio, CEO of Demand Maven, discusses early stage marketing and growth challenges, overcoming inhibition to conduct customer interviews, go-to market and freemium strategies, navigating audience expansion, hiring and building a team, and first hire selection and fractional hires.
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ADVICE

Balance Quantitative and Qualitative Surveys

  • Balance surveys towards quantitative questions with some qualitative if you lack customer context.
  • Use open-ended questions initially to understand unknown customer views before refining surveys.
ADVICE

Overcome Fear with Customer Interviews

  • Conduct customer interviews early to overcome fear of bothering customers.
  • Initial interviews feel awkward but become valuable by the fourth or fifth conversation.
INSIGHT

Prioritize Paying Customers' Feedback

  • Paying customers provide more reliable insights because they made a real trade-off.
  • Audience research can include those who've made similar purchases, even if not your own product.
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