180 - How To Deal With Emotional Realtors and Their Sellers

In this episode I discuss tips on how to deal with emotional Realtors and their sellers.  This came from a Facebook post where a listing agent was “triggered” and therefore offended by a low offer made on one of her listings. I must admit that I was a bit surprised that a supposed “professional” would make such a post on Facebook.  She was basically saying don’t make offers on my listing unless they are full price”.  As you can imagine, statements like this can put her on the fast track to “would you like fries with that?”

An offer is nothing more than an invitation to negotiate, never should it be considered the final word.  Instead, use this as an opportunity to start a conversation, a low ball offer might be a test of the waters to see if the seller is motivated or to test the quality of the agent representing them.

You see, if I know I have an easily triggered listing agent on my hands, it helps me understand how to navigate the situation for the best outcome.  It also tells me that its likely the listing could be withdrawn at some point due to the agent failing at negotiating as a whole.  When I know I am dealing with an amateur I become “cautiously confident” which means that I need to be paying attention to signs of emotional triggers so as not to encourage an outburst.

The buyer’s agent is also to blame in this transaction because they should have got on the phone with the listing agent and learned more about the situation.  It’s anyone’s guess if the listing was priced right, maybe the neighborhood was lacking?  Perhaps the listing photos were less than exceptional?  There could be many reasons why the property has yet to sell. 

I teach buyer’s and their agents to request an audience with the listing agent and the seller when presenting offers.  Call me old fashioned, but this method works well in part because face to face, folks are less likely to act like a fool.  In person negotiations are terrifying for many, therefore practice this technique and master it so that you can have far more effective negotiations.  Listen to the episode for more tips on how to deal with emotional Realtors.