The Mack Podcast Building Smarter Family Offices: Strategy, Platforms, and Cybersecurity
Aug 14, 2025
Ray Denuncio, a partner at TOS, shares insights on family office technology from his two-decade experience. Sue McDermott, from Adapar, highlights the importance of tailored vendor evaluations and adapting to new tech. Mark Wersham discusses the balance between in-house staffing and outsourcing, especially regarding cybersecurity. They cover strategic roadmapping, the RFP process, and the significance of fostering stakeholder engagement. The conversation also emphasizes AI's impact and the need for good vendor relationships in enhancing operational efficiency.
AI Snips
Chapters
Transcript
Episode notes
Pick All-In-One Or Best-Of-Breed Intentionally
- Decide early if you want an all-in-one platform or a best-of-breed stack and be honest about your willingness to manage integrations.
- Let your 'tech personality' guide whether you bet on vendors or bet on internal integration skills.
Vendor Health Is A Strategic Factor
- Vendor R&D and technical debt matter as much as features when future-proofing a stack.
- A healthy vendor with ongoing investment will better support multi-year needs.
Separate Investment Accounting From GL
- Treat portfolio accounting and the general ledger as separate systems with translation, not clones.
- Use a translator layer or middleware to map the different data languages between investment and financial systems.