Innovation in Compliance with Tom Fox Measuring the Effectiveness of Training with Simon Greany
Tom Fox chats with Simon Greany, co-founder and Chief Learning Officer of Elucidat, in this week’s show. They discuss how technology can support communication and personalized learning, and how companies can scale online training beyond Zoom.
Technology Can Support Communication and Training
Technology can support communication and training through engaging, immersive online learning experiences, Simon says. He and his partners built Elucidat to make online learning scalable. Thus far, they’ve supported 17 million learners. Tom asks how the pandemic has impacted e-learning. Simon describes three ways COVID-19 has changed the industry:
- There’s a shift away from face-to-face training;
- Organizations respond to change more quickly;
- More data is being delivered.
He describes how Elucidat is supporting organizations to make the shift from in-person to online training.
Personalizing Training
“We all consume training differently,” says Tom. He asks how Elucidat approaches the differences in how people learn. Simon responds, “A philosophy that we have underpinned our product by is people-centered learning. We have a philosophy around six pillars: respecting time is one of those, and being personal is another. That’s really about respecting the audience, taking time to understand their individual needs, context and perspectives, and designing learning experiences that take those into account and adapting to them… [Using] multiple ways to invite someone in and support them in a way that’s comfortable and contextually right for them, but also in the format that works for them as well.” He describes how Elucidat supports personalization by enabling organizations to crowdsource their expertise. “If you’re going to use someone’s time wisely,” he argues, “you just need to give them what is relevant to them, not everything… What the technology does is to support core messages so that you can adapt, but not replicate everything all of the time.”
Scaling Beyond Zoom
Tom asks Simon how training can scale beyond the limitations of Zoom. “What we see is that the sustainable, longer term strategy here… is to build digital online training experiences that can... be designed and iterated to really have that effect [the same effect as Zoom], but... can be rolled out in a consistent way,” Simon replies. “It’s a way of working that can actually be not only scaled, but lead to a higher quality over time, by pinpointing through data and analysis what’s working out there, and if it’s having the desired effect on the organization and its record keeping.”
Resources
Simon Greany on LinkedIn
For the Elucidat free Compliance Resource Guide, click here.