Operational VS Technical Truths: Garner the Exact Answers You Seek from Your People to Scale Your Business

In this episode, we delve into the relationship between business continuity, IT, and management. We discuss the importance of backup internet and data restoration, implementing new IT systems for cost-efficiency, and the evolving role of IT in modern companies. We also explore the significance of managerial skills in IT leadership, the role of company culture in scaling, and the consideration of time and ROI in IT processes. (0:00) Introduction to the episode and hosts (6:00) Exploring operational vs technical truths in business (14:37) Business continuity: Importance of backup internet and data restoration (19:15) IT and Management: Bridging the communication gap for business continuity (26:14) Cost and efficiency: Implementing new IT systems (28:03) The evolving role of IT in modern companies: From finance to operations (31:03) IT leadership: The importance of managerial skills and non-technical training (34:51) The role of company culture in scaling and communication (37:10) IT processes: Consideration of time and return on investment (41:12) Backing up network configurations: Manual vs automated backups (43:30) Conclusion and call to action