Kerre Woodham: Volunteers deserve trauma counselling cover

I can't even believe we're having to discuss this, but we are. It seems absolutely ludicrous that drunk drivers who say, kill their passengers, maim their passengers, smash their own selves up after crashing their vehicles —hopefully not into innocent victims, but sometimes it will be— are able to claim ACC, but the volunteer firefighters and the first responders who are volunteers who respond to the crash and have to deal with the horror of the aftermath, quite often they will know the people involved if it happens in a small community. If they're the ones that have to unwrap a kid from a drive shaft, they are not able to claim ACC for trauma counselling or PTSD. What they do is considered a leisure activity. 

Volunteers have been lobbying the Government to change the legislation for years. In 2025 a petition with 36,500 signatures was presented to Parliament but was ultimately unsuccessful. Now Land Search and Rescue are pushing the Government to reconsider, saying January's Mount Maunganui tragedy showed the level of trauma they're repeatedly exposed to with no long-term protection. So as it works at the moment, ACC can provide broad physical injury cover to volunteers, and that would be the same to you and me. Those of us who don't lift a finger to help others in our community, same sort of thing. The volunteers can access that. So if they got a physical injury and that resulted in a mental injury, that would be covered by ACC. But unlike employees, volunteers don't get any support for mental injury caused by what they see on the job. 

So somebody standing next to them, a paid police officer who was horrified by what they'd seen, would have access to ACC for counselling. They would not. Because what they're doing when they're saving lives and doing the most horrific clean up is a leisure activity as defined by law. ACC cannot under law right now help mentally unwell volunteer emergency responders. LandSAR Chief Executive Wendy Wright agrees the legislation falls far short when we look at the reliance we have as a country on volunteers across emergency services and search and rescue. 95% of the search and rescue workforce are volunteers. And look at the firefighters – as of 2024 there are approximately 11,800 to 12,000 volunteer firefighters in New Zealand. They make up around 80 to 85% of the country's total firefighting force. 

These volunteers who primarily serve the small towns, the rural areas, the outer suburbs, provide more than 820 million in annual value to the community if you want to put a dollar value on it. They basically keep communities together. They save lives within their communities. They deal with the trauma that accidents cause local communities. They are their local communities. Apparently, I've struggled to find any kind of rationale for denying them. Apparently it's going to open the floodgates for other volunteers in other in other fields. Apparently we can't afford it. Not every volunteer is going to need counselling. Not every volunteer wants to go to counselling. Not every paid employee wants it or needs it.  

There was a time when the UK tried to force their police officers to go to counselling. For some it was it was the last thing they needed. Their minds did not need to go over and over and over what they'd seen. They were able to compartmentalise and stay healthy. That was the way their minds worked. So they've scrapped that.  

You don't have to go now, but it should be an option, it should be a choice, it should be available for these incredible men and women who give up their time, give up their weekends, are willing to be roused in the middle of the night to go and try and save someone from themselves. The very least we can do when they finally get back to bed after working through the night is help them sleep soundly and not have to live with the recurring nightmares that come with PTSD that is left untreated. We owe it to them. 

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