Freakonomics Radio 561. How to Succeed at Failing, Part 1: The Chain of Events
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Oct 12, 2023 Amy Edmondson, a Harvard Business School professor and author of "Right Kind of Wrong," dives into the intricacies of failure. She discusses the multi-layered nature of tragedies and the need for comprehensive examination rather than viewing them as isolated incidents. Topics include gender perceptions of failure, emotional impacts from both personal and professional setbacks, and important lessons learned from disasters like the Lahaina wildfires. Edmondson also emphasizes the importance of compassion and mental health in preventing future tragedies while redefining failure as a path to growth.
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Lahaina Evacuation Failure
- The Lahaina wildfire evacuation was a failure due to a chain of events, including delayed notification.
- This highlights how multiple failures can contribute to a larger tragedy.
Hospital Error Chain
- When a hospital patient receives the wrong drug, the blame often falls on the last person involved.
- However, the error is typically a chain of events involving pharmacy and IT.
Edmondson's Path to Studying Failure
- Amy Edmondson became a scholar of failure because she wanted to study organizational learning.
- She observed that organizations struggle to adapt to constant change.
