
Today, Explained The Future of Work: The gig is up
Nov 12, 2021
Hannah Johnston, a postdoctoral researcher at Northeastern University and gig economy expert, dives into the transformation of gig work, spurred by the pandemic. She discusses how over a third of American workers now participate in gig roles and highlights the mobilization of delivery workers fighting for rights and recognition. The conversation touches on legislative challenges, including the PRO Act, aiming to protect gig workers. Johnston also explores innovative solutions like platform cooperatives, advocating for worker empowerment and fair treatment in the evolving gig landscape.
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Gig Work's Double-Edged Sword
- The rise of delivery apps created an "unlimited choice" for customers but precarious working conditions for deliverers.
- Gig workers became reliant on smartphones and long-distance travel, leading to the adoption of e-bikes and economic vulnerabilities.
Delivery Worker Night Watch
- NYC delivery workers, facing increased robberies and lack of police response, formed a night watch on the Willis Avenue Bridge.
- They alerted passing delivery workers to cross in groups for safety and used WhatsApp to coordinate help if needed.
Supporting Delivery Workers
- Consumers concerned about gig worker conditions should tip generously and consider the effort involved in each delivery.
- Avoid ordering small items from far distances, or consider getting it yourself.

