Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology Ep. 255: Human-Centered Change Management, Communication and Workplace Experience Strategies with Leonie M. Hicks of Unispace
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May 9, 2023 
Leonie M. Hicks, a Workplace Strategy & Change Consultant at Unispace, dives into the intersection of human-centered design and workplace change management. She shares insights on co-creating workplace guidelines that engage end users and emphasize trust. Discussing the importance of balancing flexibility with team collaboration, Leonie highlights the concept of making office spaces 'commute-worthy' to attract staff. With a nod to her love for 90s divas and stoic philosophy, she offers practical strategies to enhance workplace experiences and foster innovation.
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Integrate Strategy With Change Support
- Combining workplace strategy and change management builds trust by involving users early in the process.
- Early engagement turns later change management into effective change support rather than surprise enforcement.
From University Comms To Unispace
- Leonie fell into property after studying business and communications and started at Deakin University promoting capital works.
- She then moved into change roles and later joined Unispace to combine strategy, design, and construction work.
Make The Office Worth The Commute
- The current focus is on making the office 'commute worthy' by matching conveniences of home with variety and choice.
- Amenities and diverse spaces encourage people to choose the office for different activities and experiences.
