Per My Last Email Why Emotional Intelligence is More Important Than Ever at Work
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Feb 23, 2026 They debate whether emotions belong at work, sharing stories about crying with colleagues and the fallout of showing feeling. They explore emotional contagion, primal leadership, and how gut instincts and storytelling move teams. They unpack surface acting versus deep acting and the gender gap in how emotions are judged. Practical tactics focus on self-knowledge and widening your emotional range.
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Emotion And Creativity Make You Irreplaceable
- Emotional and creative skills are a key differentiator as AI automates routine work.
- Kaila argues leaning into humanity and creativity makes employees harder to replace by automation.
Marry Data With Emotional Storytelling
- Combine data, anecdotes, and gut to form a compelling narrative for others.
- Kyle warns dashboards alone rarely inspire; leaders must use emotion to translate evidence into action.
Leaders Set Emotional Contagion
- Emotions are contagious and managers cast the emotional tone for their teams.
- Kyle explains emotional contagion works like an open-loop system where your state affects others' states and team outcomes.
