In this episode of the Hospitable Hosts podcast, Misty Krengle, co-founder of Pacific Properties Management, shares her journey to managing over 50 short-term rental properties in Galveston, Texas. Discover how she scaled her business, navigated market challenges, and implemented systems like Hospitable and Turno to streamline operations and enhance guest experience.
Timestamps:
0:00 - Introduction
2:35 - Growing to 50+ properties
4:07 - Growth pain points
5:20 - Standardizing procedures
6:50 - Picking property owners
7:40 - Using Turno
9:05 - Cleaning quality checks
11:30 - Using Hospitable
13:05 - Guest communication
14:30 - Advice for beginner hosts
17:30 - Future plans
Hospitable Hosts