EntreLeadership How to Run a Resilient Business with Marcus Buckingham
33 snips
Aug 30, 2021 
Marcus Buckingham, bestselling author and resilience researcher, and Daniel Ramsey, EVP leading people and leadership at Ramsey Solutions, join the conversation. They explore what resilience looks like in organizations. Topics include measuring resilience, building trust, weekly leader check-ins, finding “red threads” (work people love), and coaching to raise pain tolerance.
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Lead By Clarifying What Won't Change
- Tell people what won't change to appear one step ahead and reduce fear of the unknown.
- Use vivid stories and examples to clarify unchanging values, customers, or measures even when methods must shift.
Weekly Fifteen Minute Check Ins Build Resilience
- Prioritize frequent short one-on-one check-ins about the near-term future to manage change.
- Weekly 15-minute meetings asking "What are your priorities next week and how can I help?" create an intelligence system and lower anxiety.
Trust Across Levels Multiplies Resilience
- Trust across senior leaders, team leaders, and colleagues is multiplicative for resilience.
- Strong trust in all three makes someone 42 times more likely to be highly resilient.