Scholars often cite naval aircraft carriers as prototypical examples of "high-reliability" organizations. Such organizations, they suggest, are able to engage daily with risky technologies in a remarkably safe manner because of the ways in which people interact, communicate, and adhere to common principles. In this episode we explore:
- What is a "high reliability organization?"
- What can "normal" organizations learn from aircraft carriers?
- Additional lessons from modern aircraft carriers that can be helpful.
