New Books Network

Sarah Jaffe, "Work Won't Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted, and Alone" (Bold Type Books, 2021)

Mar 25, 2026
Sarah Jaffe, journalist and labor reporter who studies work and social movements, explores how labeling work a “labor of love” lets employers justify low pay and exploitation. She traces this across teaching, care, retail, nonprofits, tech, creative fields, and sports. The conversation highlights precarity, emotional labor, unpaid internships, crunch culture, and why collective organizing matters.
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ANECDOTE

Domestic Work Framed As Family Duty

  • Jaffe recounts how postwar gendered roles made domestic and care work 'not real work' and tied it to being 'part of the family.'
  • She cites Sheila Bappert's Part of the Family and a Bridgerton-like example where employers dismiss pay discussions as unseemly.
INSIGHT

Calling Rhetoric Devalued Teaching Work

  • Teaching became gendered and moralized as a 'calling,' which lowered wages and justified insecurity like adjunctification.
  • Jaffe links recruitment of women into schooling to assumptions that teachers need less pay and job security.
INSIGHT

Emotional Labor Extracts Unpaid Value

  • Emotional labor coerces workers to mask feelings, turning service interactions into unpaid psychological work.
  • Jaffe cites Arlie Hochschild's flight attendant study and her own years waiting tables to show long-term harm and employer advantage.
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