All About HR #2.14 - Employee Experience for Frontline Workers: How Walmart Does It
Jul 14, 2022
Amy Goldfinger, SVP of Global Talent at Walmart, shares her passion for enhancing employee experience for frontline workers. She discusses Walmart's innovative approaches to talent management, emphasizing individual aspirations beyond degrees. The conversation highlights the importance of holistic well-being, combining financial, emotional, and physical health support for employees. Goldfinger also delves into the retailer's community impact and sustainability initiatives, demonstrating how engaging local communities benefits both employees and business.
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Holistic Employee Experience
- Walmart creates purpose and meaning in every role by connecting work to the company’s purpose.
- They focus on holistic employee experience including growth, development, and well-being.
Make Frontline Work Meaningful
- Ignite fulfillment for frontline workers by linking their work to community and customer service.
- Provide clear career paths and growth opportunities to boost engagement.
Hire Based on Skills and Aspirations
- Look beyond degrees by valuing skills, experience, and aspirations in talent acquisition.
- Use non-traditional hiring pathways like military experience to increase equity and access.