Mystery Solved: How Airlines Make Route Decisions From International Cities to the USA. Plus, Dealing With Disruptive Change, and the Outlook for Recovery

Check out this compelling conversation with Travel Industry veteran Tom O’Toole. You likely know Tom from his many years with United Airlines and Hyatt Hotels. He’s currently Associate Dean for Executive Education at Northwestern University, Kellogg School of Management, and serves on several corporate boards including Alliant Energy, CWT, and Brand USA.