Masters of Scale Lessons that matter most: What we’ve learned from 100 episodes of Masters of Scale
Jan 15, 2022
Join Brian Chesky, CEO of Airbnb, Sallie Krawcheck, CEO of Ellevest, and Franklin Leonard, founder of The Blacklist, as they reflect on the emotional challenges of entrepreneurship. They discuss overcoming self-doubt, the importance of trust within teams, and the power of storytelling in both business and film. Chesky shares his insights on creating connections with customers, while Krawcheck emphasizes the value of diverse networks. Leonard highlights how authentic narratives can transform the entertainment industry, driving home that successful entrepreneurship is rooted in genuine human connections.
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Apple Store Classes
- Angela Ahrendts initially wanted a direct correlation between Apple's apps and its in-store classes.
- Her team convinced her to broaden the scope, and some of the best classes today are on art and design.
Hire for Trust
- Build a team based on trust, as it empowers individuals and unlocks creativity.
- Hiring for trust is essential for success.
Smize Cream Pivot
- Tyra Banks initially focused on scaling Smize Cream quickly to meet large demands.
- She realized she needed to prioritize the customer experience and refocus on making a product a smaller group truly loves.