The Why Factor

Why do we text instead of talk?

Jan 27, 2020
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INSIGHT

Voice as Core Human Gift

  • The human voice conveys trust, love, and interest, crucial for our connections.
  • We often underuse this gift in favor of less rich text communication.
INSIGHT

Digital Talk Reduces Vulnerability

  • Sherry Turkle says digital talks allow avoiding vulnerability through editing and changing subjects.
  • Real conversation's friction teaches empathy and relationship skills we risk losing.
INSIGHT

Texting Often Miscommunicates Emotion

  • Text lacks vocal intonation resulting in misunderstandings.
  • Phrases like "oh shut up" can read as aggressive without vocal cues.
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