HBS Managing the Future of Work Bank of America's Josh Bronstein on hiring for the long-term
21 snips
Feb 11, 2026 Josh Bronstein, Head of Global Talent at Bank of America, leads talent acquisition and development with deep experience in leadership and workforce planning. He discusses building internal careers and keeping churn low. He covers AI and digitization, skills-based hiring, local-market focus, manager-led development, and tools for internal mobility and reskilling.
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Internal Mobility Is A Core Strategy
- Bank of America fills a large share of roles internally while still hiring externally to refresh talent and bring diverse backgrounds in.
- The bank emphasizes career-minded hires and defined pathways to develop long-term employee careers.
Local Markets Drive Community Connection
- Bank of America organizes the U.S. into ~100 local markets with local presidents who also serve customer-facing roles.
- Local leaders connect enterprise resources to communities and drive engagement, development, and philanthropy locally.
Hurricane Relief In Naples–Fort Myers
- Josh sponsors the Naples–Fort Myers market and described hurricane responses like mobile ATMs and charitable rebuilding support.
- He used the example to show how local market teams connect teammates and communities to bank resources in crises.