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Glen Rinehart: The City Bike Whale
- Glen Rinehart, a city bike rebalancer, exemplifies a "whale" user.
- He redistributed bikes 8,000 times, highlighting the significant contribution of dedicated users.
Different Hits for Different Whales
- Hit books often attract rare readers due to popularity, while frequent readers contribute less to sales.
- Hit radio, conversely, thrives on heavy listeners.
Broadway's Whale Audience
- Broadway producers initially target tourists, believing they represent single-visit attendees.
- However, "whales" who see multiple shows annually are crucial for a play's long-term success, exemplified by repeat viewers of shows like "Wicked."