The Andrew Faris Podcast How To Build A Lean Ecom Team With Offshore Talent + AI (With Gregg Carey)
Mar 4, 2026
Gregg Carey, founder and CEO of More Staffing and former ecommerce operator, builds lean teams by pairing top Filipino talent with tight workflows. He discusses hiring higher-caliber offshore professionals, creating SOPs, dashboards and KPI triggers, and using AI to automate decision escalations. The conversation focuses on operational leverage, inventory and financial discipline, and tooling that scales a small team’s impact.
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How More Staffing Was Born From E‑Com Pain
- Gregg built More Staffing from his own e-commerce experience to solve offshore hiring pain points.
- He explains the firm evolved from finding talent to delivering operational leverage, SOPs, and playbooks for clients.
Talent Alone Creates Management Debt
- Management burden multiplies unless you combine great offshore talent with explicit workflows and escalation rules.
- Gregg says coupling talent plus SOPs, KPI triggers, and decision criteria reduces overhead and turns hires into operational leverage.
AI Needs Workflow Wisdom
- AI multiplies individual productivity but requires baked-in wisdom from workflows to avoid divergent outcomes.
- Gregg contrasts two people using AI where one follows informed workflows and the other lacks guidance and goes the wrong way.