369. We've Declared War on Kindness Around the World - Jamil Zaki

Jamil Zaki, a Stanford psychology professor and author of *The War for Kindness*, delves into the significance of real empathy and understanding in human connections. He discusses how our confidence can hinder genuine connection and contrasts traditional empathy with a more rigorous approach. The conversation highlights the dangers of overconfidence in understanding others and presents practical exercises to enhance listening skills. They also touch on the implications of AI in empathy training, ultimately emphasizing that empathy is a learnable skill crucial for effective leadership.