It’s difficult to remember now, but there was a moment in early 2016 when many in the tech industry believed chatbots---automated text-based virtual assistants---would be the next big platform. Messaging app Kik staked its company’s future on bots and “chatvertising.” Startup studio Betaworks launched an accelerator program called Botcamp. And at its 2016 F8 conference, Facebook pitched bots to developers as the best way to connect with 900 million Messenger users.
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