Top Questions for Vetting a 3PL with Michael Sene from Deliverr

Oct 13, 2020

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Episode 42

This is part 2 of our 3PL series, as we are on the hunt to find a 3PL provider. If you weren’t able to follow this series, please go back and listen to part 1.

In this episode, we will be interviewing Michael Sene, the director of sales and partnership of Deliverr. Deliverr is a 3PL service specializing in fulfillment like Amazon, eBay, Walmart, Shopify, and Wish.

Let’s dive right in and learn more about Deliverr and how they may complement our business.

[00:01 - 04:18] Opening Segment

Michael talks about his career background
Michael talks about Deliverr and his journey in it

[04:19 - 15:47] 3PL Through Deliverr

Michael talks about what 3PL really is
Michale explains the process of sales from the Deliverr perspective
- Integrate thorough Sellbrite or plugin directly to Deliverr
Cost involves getting a unit to Deliverr and out into the M-User
The only transparent Logistic Provider that list their pricing publicly on the page
Fast Badge platforms in Deliverr
Increase opportunity just by offering fast shipping badges
The request for the Seller Fulfilled Prime Badge on the merchant program

[15:48 - 24:48] Size and Location of the Warehouse

45+ location across the country
Located based on population density
If a seller wants to ship in a large order, how many warehouses will they be sent to?
Shipping Zone Process
Michael talks about why Deliverr doesn’t enable returns
Michael shares about Deliverr’s SLA Process
Michael talks about the storage fees on Q4
Intermediary between FBA

[24:49 - 29:09] Diversifying Risk

Customers account on partnership eCommerce
Michael talks about the possibility of International Shipping in Deliverr
Michael talks about the steps to get sign up in Deliverr

[29:10 - 34:39] Diversifying Risk

Main Question in Vetting a 3PL
- How it supports and handles cancelation from the buyers
Lightning Round segment with Michael
- Favorite book: Factfulness by Anna Rosling Rönnlund, Hans Rosling, and Ola Rosling
- Hobbies: Hiking, Football
- Successful e-commerce entrepreneurs vs people who give up: Deep Curiosity
- How to Connect with Michael - links below

Resources Mentioned:

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Connect with Michael on Linkedin and Facebook . or Email him at msene@deliverr.com

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