All Ears English Podcast AEE Bonus: Confident Phone Calls in English, and a Free Live Webclass!
Jul 21, 2021
Learn how to boost your confidence during phone calls in English with essential strategies and phrases. Discover the importance of using natural language to sound more professional and the best techniques for requesting repeats in conversations. Explore the differences between formal and informal language, and get excited about an upcoming free web class designed to enhance your phone communication skills!
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Episode notes
Requesting Clarification
- Use specific phrases like "Just to clarify real quick" to request clarification on phone calls.
- Avoid using just "What?" as it can be unclear and unprofessional.
Requesting Repetition
- Use natural phrases like, "Sorry, I didn't catch that. Do you mind repeating?" when you need someone to repeat themselves on a phone call.
- Avoid overly formal language, especially with colleagues.
Formality vs. Familiarity
- Increased familiarity in conversations leads to shorter sentences and fewer words.
- Professional contexts require complete sentences and more formal vocabulary.