Enterprise Explores

myimpact SME Forum Closing Fireside Chat: The SME of Tomorrow – Resilient, Resourceful, Ready

Nov 20, 2025
In this engaging discussion, MK Goh, CEO of Carex Berhad, a multinational rubber manufacturer, and Connie Goh, CEO of Fatek Holdings, an automotive parts supplier, share their wisdom on future-proofing SMEs. They delve into the importance of family governance and adapting operational systems for growth. MK reflects on Carex's transition to condom manufacturing and the challenges of scaling while maintaining culture. Connie discusses IPO preparation and the need for emotional distance in family businesses, culminating in vital advice for navigating the evolving business landscape.
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ANECDOTE

From Family Startup To IPO Leadership

  • Connie joined the family business in 2007 after her younger brother started it in 2002 and later passed away from lung cancer.
  • She took over as CEO and led the company through IPO preparations culminating in listing in May last year.
ANECDOTE

Multi-Generational Rubber To Global Leader

  • MK described a multi-generational rubber background leading to founding Carex in 1988 during an HIV-era demand spike.
  • Carex grew into a global leader largely through government contract work despite entering a mature market late.
ADVICE

Install Manufacturing Systems Early

  • Connie emphasised adopting manufacturing systems like monozukuri, lean and Kaizen as the company scaled and won OEM projects.
  • She advises implementing IATF/ISO and layered governance early to ensure consistent processes across multiple plants.
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