Jonathan Steiman is the CEO and founder of Peak Support. He is based in Cambridge, Massachusetts. Jonathan worked as an analyst with Peter in the past, but since then he has created his own CX company. In this conversation he talks to Peter about BPO and how he went from analyst to CEO in the BPO environment...
https://www.linkedin.com/in/jonathan-steiman-4712402/
https://peaksupport.io/
CX Files