Becker’s Healthcare Podcast Scaling AI and Transforming Care Delivery at Cleveland Clinic with Dr. Rohit Chandra
Mar 26, 2026
Rohit Chandra, Chief Digital (Business) Officer at Cleveland Clinic and engineer, leads technology, data and AI efforts. He discusses rapid AI scribe adoption to ease documentation. He explores expanding AI into charting, coding, sepsis prediction and operations. He highlights human-centered governance, change management and building teams to safely scale AI across care delivery.
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AI Scribes Cut Documentation And Improve Patient Interaction
- AI scribes dramatically reduce physician documentation burden by transcribing visits and drafting notes so physicians can focus on patients.
- Cleveland Clinic deployed AI scribes to 4,000+ physicians and documented millions of encounters in 2025.
Extend AI Use Cases Beyond Scribes
- Expand AI beyond scribes into chart summarization, conversational chart access, coding automation, and clinical risk prediction.
- Cleveland Clinic already uses AI for coding automation and launched sepsis prediction to detect early bloodstream infections.
Keep Humans In The Loop For Safe AI Deployment
- Apply AI with a human-in-the-loop and deep clinical partnership to ensure safety and responsibility.
- Rohit emphasizes working closely with clinical leaders and keeping humans verifying AI outputs because technology is never perfect.