BEST OF THE WILL TO CHANGE:Empathy First: Claude Silver, Chief Heart Officer of VaynerMedia, on the Future of Leadership

**This "Best of the Will To Change" was originally released on May 6th, 2020.

Claude Silver, Chief Heart Officer of VaynerMedia, joins the program to discuss the qualities that leaders need to embrace, and why those qualities are even more important during the COVID-19 pandemic. Discover how working virtually is increasing transparency and empathy, and how to cope with uncertainty.