Let’s talk ABM

32. Personalizing ABM at scale | Snowflake

Oct 14, 2021
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INSIGHT

Three-Tier ABM Structure

  • Snowflake runs a three-tier ABM structure: programmatic, one-to-one, and strategic year-long programs.
  • Each tier maps to account complexity and sales nomination to balance scale with deep personalization.
ANECDOTE

Execution Is Where It Breaks Or Wins

  • Execution is the hardest part of ABM at Snowflake due to scale and cross-functional complexity.
  • Hillary describes needing 130+ SDRs, 400+ salespeople and many marketers to align on a single account narrative.
INSIGHT

Prescribe Personalization Levels

  • Personalization at scale requires prescribing the right level of hand curation versus dynamic tech-driven personalization.
  • Snowflake uses dynamic page updates and a messaging matrix to combine automation with curated content.
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