
The Westminster Tradition Who Really Moved My Cheese? Tales from the change management trenches
Sep 29, 2025
Dive into the intricate world of change management in government. Discover why many dislike uncertainty more than change itself and the importance of solid administrative foundations. There's a heated debate on whether new leaders should announce changes immediately or take time to listen first. Learn about the varying impacts of macro, medium, and micro changes, and why values-driven staff often struggle during big shifts. Tailoring approaches to different professional cultures proves essential in navigating transitions.
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Diagnose Resistance Not Dismiss It
- Avoid simplistic blame on staff who resist change; diagnose their motives and needs.
- Use frameworks like The Switch to address both rational and emotional responses.
Tailor Change To Professional Cultures
- Change frameworks assume homogeneous staff but professions respond differently.
- Tailor engagement: lawyers, scientists and teachers need distinct approaches.
Hold Outcome Tight, Co-Design The Route
- Hold the desired outcome tightly and invite staff to help design the path to it.
- Be courageous about what is non-negotiable and transparent about trade-offs.




