Matt Kendall founded Cognitive Copy, a B2B copywriting and ghost-writing specialist. He is based in Madrid, Spain. He recently launched a newsletter focused only on the BPO and CX community called BPO Bullhorn...

Mark Hillary called Matt to talk about BPO Bullhorn and why newsletters are still a useful way to build a community.

Matt also reminded Mark that he has been on the podcast back in 2021 - Mark forgot this during the introduction! Here is that earlier show...

https://cxfiles.libsyn.com/cxfiles/2021-offshore-bpo-confidence-index-cognitive-copy-and-ryan-strategic-advisory

Contact and Show Details:

https://www.linkedin.com/in/cognitivematt/

https://www.cognitivecopy.com/

Sign up for the BPO Bullhorn newsletter here:

https://www.cognitivecopy.com/newsletter

Matt Kendall - BPO Bullhorn - A New Newsletter For The BPO & CX Community