#253: Roger Crandall, Chairman, President and CEO of MassMutual – Make the numbers mean something

As a leader, you’ve got to know your numbers. But you can’t maximize your impact as a leader unless you know how to make those numbers mean something to your team.

In this episode, David talks with Roger Crandall, President and CEO of MassMutual, a leader who blends sharp analytics with powerful storytelling.

You’ll learn how to turn data and revenue goals into human-centered stories that actually move people to act. Plus, Roger shares a thoughtful perspective on AI and leadership that you probably haven’t heard yet.

If you want to lead with more clarity, connection, and purpose (even in a data-driven world), this episode is for you.

You’ll also learn:

• Why bureaucracy always tries to sneak back in — and how to stop it
• The question you’re probably asking wrong in your one-on-ones
• How uncertainty can actually drive your best growth
• The trick to keeping your team hungry after a big win

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Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.