The Game with Alex Hormozi

20. Upsell Offer. Free With Alternative Revenue Stream. | $100M Lost Chapters Audiobook

66 snips
Nov 14, 2025
Discover how offering freebies can revolutionize your sales strategy. Alex shares a gym owner's clever tactic of using a free USB to convert potential clients. Learn the power of free front-end offers and upselling services or products. Concrete examples, like the $5 weight-loss model, illustrate how perceived necessity drives sales. Dive into the math behind high-margin upsells that can cover acquisition costs. Alex emphasizes the need for seamless purchase flow and how upsells predict long-term customer value.
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ANECDOTE

No-Sale Sale That Converts Nos

  • A gym owner gave prospects a free USB with a home program instead of pressuring them to join the gym.
  • He then booked them for a free nutrition orientation and sold supplements, converting almost everyone who initially said no.
ADVICE

Give Away A Front-End, Monetize The Backend

  • Give one product or service free and monetize a different, higher-margin upsell like consumables or recurring charges.
  • Ensure the alternate revenue stream has high margins to fund the free offer sustainably.
ADVICE

Use Paired Or Independent Upsells

  • Use either paired upsells (free A requires buying B) or independent upsells (free A then offer B).
  • Choose the structure that makes the next purchase feel like the natural next step.
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