Understanding Users: The UX Podcast 27. Designing and building better digital public services - The SD in Gov Conference - Scotland, September 2022 (Part 3 - The Attendees)
"I love the fact that it's very much a peer-to-peer conference, that people are really transparent about sharing their learnings, their thoughts, and their experiences.... Everyone's incredibly friendly and open and really willing to engage and talk. It's a really nice place to 'temperature-check' what's going on [amongst] people who are delivering public sector services: what's on their mind, what are they thinking about..."
Reflections from an attendee at SD in Gov 2022.
In the third and final part of this mini-series covering the Service Design in Government conference held in Edinburgh in September 2022, I chat with some of the attendees to hear more about why they came, what they enjoyed and what they will take away from the sessions they attended and people they met.
These conversations are with experienced UX practitioners and newbies alike, and even if you didn’t attend the event, I hope you’ll find something useful here to consider in your own work.
Within this short episode there isn’t time to cover all the fantastic talks and workshops, but it should give you a flavour of what was on offer and what those who attended took away from the event.
Many thanks to my guests:
And thanks as well to Sarah Hill for editing this episode.
Thanks for listening, and enjoy the episode.
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