Today, we’re talking about issues that are a real PITA (that stands for pain in the…). The worst of these problems can come from your paying clients.

Whether you have all of the best legal protections in place or none at all, trouble clients can always find ways to end up causing legal headaches. I’m going to share how to identify warning signs early so that you can see problems coming, when to cut ties with a difficult client, and – ideally – how to avoid them altogether, in the first place. Keep in mind that these types of issues are normal and they’re in no way a reflection of you as a coach. The best thing to do is move through these experiences with grace.

In this episode, you'll hear…

06:21 - Why we need to talk about PITA clients
09:40 - What to take away from them
10:43 - How problem clients present themselves in your business
19:45 - Warning signs
31:56 - When to run
39:39 - How to avoid problem clients altogether
52:11 - How to terminate a problem client properly

RESOURCES:

“How to Terminate a Contract with a Client” [blog post]
“How to Send and Sign Contracts” [blog post]
Episode 2. “Scope of Practice for Coaches (What You're Legally Allowed to Do)” [podcast episode)
“How To Deal With Difficult Clients” [blog post]

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DISCLAIMER

5. What to Do When a Client is a Pain