
Consulting Mastery Why positioning fails
Jan 26, 2026
They unpack why positioning often fails even for experienced consultants. Three cognitive biases are explored: the curse of knowledge, language mismatch, and confirmation bias. They explain why brainstorming taglines and insider jargon miss prospects. The conversation stresses the need for objective customer research and outside perspective to make messaging actually land.
AI Snips
Chapters
Transcript
Episode notes
Positioning Is An Objectivity Problem Not A Creative Task
- Do stop treating positioning as a creative word game and treat it as an objectivity problem that needs outside perspective.
- Ahmad says you’re not your audience and can’t reliably invent words that will actually resonate without external data or input.
Whiteboard Meetings And ChatGPT Repeat The Same Mistake
- Ahmad recalls corporate whiteboard sessions where internal teams guessed prospects' needs and the loudest voice won.
- He connects that to today's reliance on ChatGPT to invent messaging without market input, which repeats the same mistake.
The Curse Of Knowledge Creates An Empathy Chasm
- The curse of knowledge means you cannot forget what you know, creating an empathy gap between you and prospects.
- Ahmad and Keri explain consultants default to technical details because their neural pathways make expertise feel natural, not the client's experience.
